Legal Document

prk97 Privacy Policy —
How We Handle Your Data

At prk97, your personal information is handled with care and kept strictly within the boundaries set out in this policy. This document explains what data we collect, why we collect it, how it is used, and what rights you hold as a prk97 player.

Effective Date: 1 January 2026 Last Updated: 1 January 2026 Applies to: prk97.com

Your Privacy at a Glance — Key Commitments

Six principles that govern how prk97 handles your personal information.

Data Minimisation

prk97 only collects personal data that is strictly necessary for account operation, payment processing, and regulatory compliance. We do not harvest data for its own sake.

TLS Encryption

All data transmitted between your device and prk97 servers is protected by TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text.

Your Rights, Respected

You have the right to access, correct, and request deletion of your personal data held by prk97 at any time, subject to applicable legal and regulatory obligations we must fulfil.

No Unauthorised Sale of Data

prk97 does not sell, rent, or trade your personal data to third-party marketers. Data sharing is limited to licensed service providers necessary for platform operation and regulatory bodies.

Defined Retention Periods

prk97 retains personal data only for as long as necessary — typically for the duration of your account plus the period required by applicable anti-money laundering and gaming regulations.

Opt-Out of Marketing

Promotional communications from prk97 are always opt-in or can be switched off from your account settings. You will never receive unsolicited marketing if you have opted out.

This Privacy Policy was last updated on 1 January 2026 and is effective immediately for all prk97 players.

1 Introduction

This Privacy Policy ("Policy") is issued by prk97.com ("prk97", "we", "us", or "our") and governs the collection, processing, storage, and disclosure of personal data relating to individuals who access or use the prk97 platform, including the website at prk97.com, all associated mobile-optimised pages, live casino services, sports betting services, slot games, and any other products or services offered under the prk97 brand.

By registering for a prk97 account, accessing the prk97 platform, or using any prk97 service, you acknowledge that you have read and understood this Policy and that you consent to the processing of your personal data as described herein. If you do not agree with the terms of this Policy, you should not use the prk97 platform.

prk97 is committed to handling your personal information responsibly and in accordance with applicable data protection legislation and international gaming licensing standards. This Policy applies to all registered players, prospective players, and visitors to prk97.com regardless of their location, including players based in Karachi, Lahore, Islamabad, Faisalabad, and across Pakistan.

Important: This Policy should be read together with prk97's Terms & Conditions and Responsible Gaming Policy, which also contain information about how prk97 manages player accounts and data.

2 Data We Collect

prk97 collects personal data through various channels — primarily when you register an account, make a deposit or withdrawal, place a bet, contact customer support, or interact with the platform. The categories of personal data we may collect include the following:

2.1 Identity and Contact Information

  • Full legal name as it appears on your government-issued identity document
  • Date of birth (used to verify you are 21 years of age or older)
  • Residential address, including city and postal code
  • Email address used to register your prk97 account
  • Mobile phone number associated with your account
  • Copies of identity documents submitted during KYC verification (CNIC, passport, or equivalent)

2.2 Financial Information

  • JazzCash or EasyPaisa account numbers linked to your prk97 wallet
  • Bank account details for HBL, UBL, Meezan Bank, or other Pakistani bank transfers
  • Transaction history including deposits, withdrawals, and bet settlements in PKR
  • Source of funds documentation where required by anti-money laundering (AML) obligations

2.3 Technical and Usage Data

  • IP address and approximate geolocation at time of login
  • Device type, operating system, and browser version
  • Session timestamps, pages visited, and features accessed on prk97.com
  • Betting history, game session data, and sports markets accessed
  • Cookies and similar tracking identifiers (see Section 6)

2.4 Communications Data

  • Live chat transcripts and email correspondence with the prk97 support team
  • Feedback, complaints, and dispute records submitted through any prk97 channel
  • Responses to surveys, promotions, or player satisfaction requests
Note on Sensitive Data: prk97 does not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information unless specifically required to fulfil a responsible gaming obligation (for example, self-exclusion requests that reference a gambling-related condition).

3 How We Use Your Data

prk97 processes your personal data for specific, legitimate purposes. We do not use your data for purposes incompatible with those for which it was originally collected. The primary purposes for which prk97 uses your personal data are as follows:

  • Account Registration and Management: To create, verify, and maintain your prk97 player account, including age verification to confirm you meet the 21+ minimum age requirement.
  • Payment Processing: To facilitate deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other supported Pakistani payment methods in PKR.
  • Regulatory Compliance: To fulfil obligations under applicable anti-money laundering (AML), know-your-customer (KYC), and international gaming licensing requirements.
  • Platform Operation: To deliver cricket betting, live casino, slots, Fisher Game, Captain Fisher, and all other prk97 services reliably and securely.
  • Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, collusion, money laundering, and other prohibited conduct on the prk97 platform.
  • Responsible Gaming: To monitor player behaviour for signs of problem gambling and to enforce deposit limits, self-exclusion, and cooling-off periods where applicable.
  • Customer Support: To respond to queries, complaints, and disputes raised through the prk97 live chat, email, or other support channels.
  • Marketing Communications: To send promotional offers, PSL betting promotions, bonus notifications, and platform updates, but only where you have provided consent or where a legitimate interest applies and you have not opted out.
  • Platform Improvement: To analyse aggregated, anonymised usage data to improve the prk97 platform, optimise betting markets, and enhance the overall player experience.

4 Legal Basis for Processing

prk97 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

  • Contractual Necessity: Processing is required to perform the contract between you and prk97 — i.e., to provide the betting and gaming services you have registered to use.
  • Legal Obligation: Processing is required to comply with applicable law, including AML regulations, KYC requirements, and obligations imposed by prk97's gaming licence.
  • Legitimate Interests: Processing serves a legitimate interest of prk97 — such as fraud prevention, platform security, and responsible gaming monitoring — provided that interest is not overridden by your rights and interests.
  • Consent: Where prk97 relies on your consent (for example, for marketing communications or optional data collection), you may withdraw that consent at any time by contacting our support team or adjusting your account settings.
Withdrawal of Consent: Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal. Certain processing activities — such as KYC verification and AML record-keeping — cannot be halted by withdrawal of consent because they are required by law regardless of your preference.

5 Data Sharing and Disclosure

prk97 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Your data may be disclosed to the following categories of recipient only where necessary and appropriate:

5.1 Service Providers

prk97 engages third-party service providers who process data on our behalf, including payment processors (JazzCash, EasyPaisa, and banking partners), identity verification providers, cloud hosting services, customer support software vendors, and fraud detection technology providers. All such providers are bound by contractual data processing agreements that restrict how they may use your information.

5.2 Regulatory and Law Enforcement Authorities

prk97 may disclose your personal data to gaming regulators, financial intelligence units, law enforcement agencies, or courts where we are legally required to do so. This includes reporting obligations under AML frameworks and responding to lawful orders or subpoenas.

5.3 Corporate Transactions

In the event of a merger, acquisition, or sale of all or part of the prk97 business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any resulting changes to this Policy via your registered email address.

5.4 With Your Consent

prk97 may share your data with additional third parties where you have given your explicit consent for a specific purpose, such as participation in a co-branded promotional campaign.

6 Cookies and Tracking Technologies

prk97.com uses cookies and similar technologies to operate the platform, improve performance, and deliver relevant content to players. A cookie is a small text file stored on your device when you visit a website. prk97 uses the following types of cookies:

  • Strictly Necessary Cookies: Required for the prk97 platform to function. These include session cookies that maintain your logged-in state and security tokens. These cookies cannot be disabled.
  • Functional Cookies: Remember your preferences such as language settings, preferred payment method, and responsible gaming limits you have set.
  • Analytics Cookies: Allow prk97 to understand how players navigate the platform — which pages are visited most, where sessions end, and how betting markets are accessed. Data is aggregated and anonymised.
  • Marketing Cookies: Used to deliver relevant prk97 promotions, PSL season offers, and bonus notifications based on your activity. These are only set with your consent.

You may manage or disable non-essential cookies through your browser settings at any time. Disabling strictly necessary cookies will impair your ability to use the prk97 platform. For full cookie details and consent management, refer to the cookie banner displayed on your first visit to prk97.com.

7 Data Security

prk97 implements technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

  • Transport Layer Security (TLS) encryption for all data transmitted between your device and prk97 servers
  • Encryption of sensitive data fields — including financial information and identity document copies — at rest in prk97 databases
  • Role-based access controls ensuring that prk97 staff can only access player data relevant to their specific function
  • Regular security audits and penetration testing conducted by independent third-party security professionals
  • Multi-factor authentication requirements for access to prk97 internal administrative systems
  • Incident response procedures for detecting, containing, and reporting any data breaches in accordance with applicable obligations
Your Responsibility: You are responsible for maintaining the confidentiality of your prk97 account credentials. Do not share your password with any third party. prk97 will never ask for your full password via email, live chat, or telephone. If you suspect unauthorised access to your account, contact prk97 support immediately at [email protected].

8 Data Retention

prk97 retains your personal data for as long as your account remains active and for a defined period thereafter, in accordance with legal, regulatory, and operational requirements. Specific retention periods applicable to prk97 players include:

  • Account and Identity Data: Retained for the duration of your active prk97 account, plus a minimum of five (5) years following account closure, as required by AML and gaming licensing obligations.
  • Transaction Records: Financial transaction data including deposits, withdrawals, and bet history is retained for a minimum of five (5) years in compliance with applicable financial record-keeping requirements.
  • Support Communications: Live chat transcripts and email correspondence are retained for three (3) years for quality assurance and dispute resolution purposes.
  • Marketing Data: Where you have opted into marketing communications, your marketing preferences are retained until you opt out, at which point your consent record is retained for evidentiary purposes only.
  • Technical Logs: Server access logs and security event logs are retained for twelve (12) months and then securely deleted unless required for an ongoing investigation.

Upon expiry of the applicable retention period, prk97 will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual.

9 Your Data Rights

Subject to applicable law and our regulatory obligations, you have the following rights in respect of your personal data held by prk97:

  • Right of Access: You may request a copy of the personal data prk97 holds about you at any time.
  • Right to Rectification: You may request correction of any inaccurate or incomplete personal data held by prk97.
  • Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
  • Right to Restriction: You may request that prk97 restrict processing of your personal data in certain circumstances — for example, while you contest the accuracy of data we hold.
  • Right to Data Portability: Where processing is based on your consent or on a contract, you may request your personal data in a structured, machine-readable format.
  • Right to Object: You may object to processing of your personal data where it is based on legitimate interests, including objecting to direct marketing at any time without giving any reason.
  • Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact the prk97 data team via email at [email protected] with the subject line "Data Rights Request". prk97 will acknowledge your request within 72 hours and respond substantively within 30 calendar days.

10 Children and Minors

The prk97 platform is strictly restricted to individuals who are 21 years of age or older. prk97 does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as a mandatory step during account registration, and prk97 may request supporting documentation (such as a copy of your CNIC) to confirm your age before activating your account.

If prk97 discovers or has reason to believe that personal data has been collected from an individual under the age of 21, that account will be suspended immediately, all funds will be handled in accordance with our Terms & Conditions and applicable law, and the personal data will be deleted from our systems as promptly as legally permissible.

21+ Policy: prk97 takes underage gambling prevention seriously. Parents and guardians who believe a minor has registered on prk97.com should contact us immediately at [email protected] so we can take immediate remedial action.

11 International Data Transfers

prk97 is an internationally operated platform. Your personal data may be transferred to, stored in, or processed in countries outside Pakistan where prk97's service providers or data infrastructure are located. Such transfers are conducted in accordance with applicable data protection standards, including the use of standard contractual clauses or equivalent safeguards where required.

prk97 ensures that all international data transfers are subject to appropriate protections and that third-party recipients are bound by data processing agreements that require them to handle your personal information to the same standard as set out in this Policy.

12 Changes to This Privacy Policy

prk97 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. When material changes are made, prk97 will notify registered players via email to the address on file and will post a prominent notice on prk97.com for a period of not less than 14 days prior to the changes taking effect.

The "Last Updated" date at the top of this Policy will always reflect the most recent revision. Your continued use of the prk97 platform following notification of changes constitutes acceptance of the revised Policy. If you do not accept the revised terms, you should close your prk97 account before the changes take effect.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way prk97 handles your personal data, you may contact us through the following channels:

Live Chat
Available 24/7 via prk97.com
Subject Line
"Privacy Policy Enquiry"
Response Time
Within 72 hours

Your Data Is Safe — Now Enjoy the prk97 Experience

Hundreds of thousands of Pakistani players trust prk97 with their data and their bets every single day. Join them for cricket betting, live casino, slots, and more — 21+ only, play responsibly.